Privacy Policy
Effective Date: November 2025
Last Updated: November 2025
Rivers Edge Countertops, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website riversedgecountertops.com or interact with us through other channels.
1. Information We Collect
We may collect the following personal information from you:
Name
Email address
Phone number
Physical address
This information is collected when you:
Fill out forms or request quotes on our website
Communicate with us through Facebook Messenger or other social media platforms
Contact us directly for services or inquiries
2. How We Use Your Information
We use the information we collect to:
Provide and manage quotes or service requests
Communicate with you regarding your project or inquiry
Send marketing messages and promotions (only if you’ve opted in)
Process payments and maintain transaction records
Improve our website and customer experience
3. How We Share Information
We do not sell or rent your personal data. However, we may share limited information with trusted third-party partners who help us operate our business, including:
Noir Innovates, our customer relationship management (CRM) service provider
These third parties are required to maintain the confidentiality and security of your information and use it only for authorized business purposes.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, use, or disclosure.
Our safeguards include:
Secure website (SSL encryption)
Limited internal access to customer data
Password-protected systems and restricted user permissions
While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain customer information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
6. Your Privacy Rights
You may request to access, update, or delete your personal information by contacting us at [email protected].
We will respond to valid requests within a reasonable timeframe in accordance with applicable laws.
7. Links to Other Websites
Our website or social media pages may include links to other sites not operated by us. We are not responsible for the privacy practices or content of those third-party websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Rivers Edge Countertops, Inc.
Newcastle, Oklahoma
📧 [email protected]
🌐 https://riversedgecountertops.com