“I just wanted to say thanks and note the great job done by the staff at Rivers’ Edge Countertops, in regards to their efforts in preparing and installing the new granite countertops in both my kitchen and bathrooms.My thanks and appreciation range from the young lady who greeted me at the door, to the two men who so willingly moved various granite slabs for me to view, to the people who actually cut and shaped the granite, and to the men who so carefully and professionally installed it in my house.
However, I especially want to thank and recognize the efforts of Monty Black, who always was so helpful and willing to share with me his expertise on such matters. Monty was always extremely patient and understanding, as it took me quite awhile and many trips to your store to finally make a decision on the right style and color of granite.
While I apologized several times to Monty for taking so long to make a decision, he never once acted the least bit perturbed or impatient with me. In fact, it was just the opposite, as he always was so pleasant and patient with me, and it was obvious he was being honest when he repeatedly said it really didn’t matter how long it took me to finalize my decision, as his main concern was that I was a happy and satisfied customer with the granite when it was all said and done. Such sales acumen and caring is not easy to find and is very much appreciated by me and any customer, and certainly reflects very highly and positively on behalf of your business!
Thanks to Monty’s patience and expertise, he helped to guide me to the prefect granite for my house, as I’m extremely happy with my new granite countertops! He’s also now in the process of helping me to add a beautiful new granite mantel to the fireplace in my home.
Again, my thanks to your entire staff and I would highly recommend Rivers Edge, and especially Monty, to anyone in need of a new countertop!”